Privacy Policy

This Privacy Policy describes how Mansa Electronics (“we”, “us”, or “our”) collects, uses, and shares your personal data when you visit our website, place an order, or interact with our customer support. By using our services, you agree to the practices described here.

We collect information in three main ways:

• Information you give us — name, email, shipping address, phone number, and payment details when you place an order or contact support.
• Information collected automatically — device type, browser, IP address, pages viewed, and referral source.
• Information from third parties — fraud-prevention data and payment confirmation from our payment processors.

• To process and fulfill your orders
• To send order confirmations, shipping notifications, and warranty information
• To respond to support inquiries
• To prevent fraud and abuse
• To improve our website, products, and services
• To send marketing emails when you’ve opted in — you can unsubscribe at any time

We use cookies and similar technologies to keep your cart working, remember your preferences, measure traffic, and (with your consent) personalize marketing.

You can disable cookies in your browser settings. Strictly necessary cookies cannot be disabled, as they are required for the site to function.

We never sell your personal data. We share it only with:

• Payment processors to charge your card securely
• Shipping carriers to deliver your order
• Service providers (hosting, analytics, email) bound by confidentiality
• Authorities when legally required

We retain order records for as long as required by applicable tax and accounting law (typically 6–10 years). Account data is retained until you ask us to delete it. Marketing preferences are stored until you opt out.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain types of processing
• Export your data in a portable format
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email privacy@mansaelectronics.com.

We use industry-standard safeguards — encryption in transit (TLS), encrypted storage, scoped access controls, and regular security reviews. No system is perfectly secure, but we take protecting your data seriously.

Our services are not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated by email or a prominent notice on the website. The “last updated” date at the top of this page reflects the most recent revision.

Questions about this policy? Email privacy@mansaelectronics.com or write to us at our registered address in Dakar, Senegal.