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Mansa 12-month limited warranty
Every device we sell is backed by a 12-month limited warranty against hardware defects, with battery coverage included.
Comprehensive coverage
Hardware defects, battery degradation, and component failures are all covered.
12 months from delivery
Warranty starts the day your order is delivered, not the day it ships.
What's covered
- Hardware defects in materials or workmanship
- Battery performance below 80% within the warranty period
- Screen, camera, speaker, or port failures unrelated to damage
- Connectivity issues (Wi-Fi, Bluetooth, cellular) on factory components
What's not covered
- Accidental damage (drops, cracks, dents)
- Liquid or water damage
- Unauthorized repairs or modifications
- Cosmetic wear from normal use
- Loss or theft
How to file a claim
- 1
Submit a claim
Email support@mansaelectronics.com with your order number, a description of the issue, and a short video or photos.
- 2
We diagnose
Our team responds within 1–2 business days with a diagnosis and next steps. Most issues are resolved without sending the device in.
- 3
Repair or replace
If the issue is covered, we’ll either repair the device or replace it. We cover return shipping in both directions.
Need to file a warranty claim?
Reach out and we’ll get you sorted as quickly as possible.
Contact support